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1.7 Based on 37 reviews
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  • Customers like
    • Help me get a car that i could afford 1
    • That they will finance vehicles over 7 years old 1
  • Customers don't like
    • Horrible company stay away 5
    • Rude customer service agents 3
    • Stay away from this company 3
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United Auto Credit's customer service reps are extremely rude, especially the supervisors. I had an issue with their online payment service. They ended up taking 2 payments, even though I had called the Monday prior to my payment being due. I had to go to my bank to get my money back. Now UAC is charging me $15 for having that 2nd payment reversed. I spoke with supervisor Fred and he was very rude, refusing to reverse the charge. Stay away from... Read more

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I used UAC because I wanted an older vehicle that I could afford. Unfortunately, that means that most places won't finance a vehicle over 7 years old - but they would. My credit isn't bad (high 600's) and I've never missed a payment on my previous vehicle or this one. I wasn't about to spend $20k or more on a truck, but most trucks don't depreciate as fast as cars and can be quite old by the time they were in my $13k price range. I had just... Read more

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Bad bad customer service and tell a lot of lies very rude people

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At first with this company we had a misunderstanding of a payment but after speaking with Jennifer she handled my account professionally and was very respectful to me we were able to resolve the issue and move forward without any problems. Excellent job Jennifer thank you I look forward to continuing my business with your company

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this company sucks agents are rude and ignorant

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This place is a joke. They illegally used a picture id to finance a vehicle from the car lot through a email. Does anyone know how to get ahold of the legal dept. Call me 8703184648

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I been with the company for a few months now and asked for a extension to have the car repaired I was told in order to have the extension approved I will have to make a payment so I did whatever they told me to do and when I called back they told me the extension was not approved after they told me to get the car fixed and now want me to make the payment also I sent over all documents they asked for and when I called they was careless and did... Read more

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United Auto Credit is the worst finance company in the history of finance. In my rush to get a car, I accepted this company loan offer and it was the worst decision I ever made. They will harass you even you're even one day late with a payment. You have to go through so much grief if you have just to talk to anyone and their customer service is absolutely horrible. I would never recommend anyone to allow this company for finance even a bicycle... Read more

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This place is a joke. Horrible customer service, I do not recommend this place and will never give them my business again.

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A week after my husband was murder. I called united auto credit and told them what had happen to my Husband. They then told me to seen them a copy of my dl and i fax it to them.I then asked if i can keep paying on the vheichle so that i can get back and forth to work but they seend some one 1 after talking to them. to come get the car anyways they have sold the car and they are now looking for me to pay them 4,986.53 on a... Read more

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