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Updated by user Jun 01, 2016

I just learned that they are not posting my payments. I made a payment May 5 and then again May 20th and they are not positing my payments and making look like I 3 months behind by sticking to a old due date back on 04/29/2016. Crooks.

Original review posted by user May 31, 2016

They are a bunch of uncaring bullies. I have been a loyal customer for over 3 years; I got caught up in a bad contact with a high-interest rate on a 2003 truck.

Events occurred that was out of my control such as hospitalization and loss of income. I called their office and explained my situation, and they claimed to want to work with me and appreciated that I shared my ordeal and is dumb enough to almost pay this hoop tee off. I got a few months behind on everything waiting to go back to work per Doctors orders. I harassed my doctor to get back to work even while in pain to pay all my bills that I fell behind on.

I now make a payment every two weeks to get caught up, and they still have their goons call me 3 to four times a day harassing me and threatening me. They would not even change the due dates or tote the note to the end so I can get back on track. They figure their forcefulness collection efforts is getting people pay, I only pay when I get paid, that's that. I am doing too much spending every two weeks as it is.

I cannot afford to pay fees so I mail my payment in.

Then they have the nerve to call me and say, I am avoiding my financial responsibilities. I just make the payment and stop taking their calls because, later on that day they end up going through their mail and get the payment every single time, then I have peace for one week and they start up again.

Reason of review: Poor customer service.

Preferred solution: Stop calling me and check the mail!!.

United Auto Credit Pros: Help me get a car that i could afford.

United Auto Credit Cons: Customer service, Rude customer service agents, Constant phone calls with people who are in fact paying, Being threatened, Fluffing documentation.

Location: Brooklyn Park, Minnesota

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